Returns & Exchanges
Thanks for shopping omgirl.com! Your happiness is our main priority. If for any reason you are not satisfied with your order, we will accept returns or exchanges for up to 14 days from the time it arrives on your doorstep. Please follow the steps below to request a return/exchange.
Please visit our Customer Service page. Fill out the form and submit your request for a return/exchange. We will email you as soon as your request has been reviewed and authorized. This may take up to 48 hours.
You have 14 days from receiving your order to initiate a return or exchange with omgirl.com. All sales are final for sale product.
At this time, Omgirl does not offer free return shipping. For your personal protection, we recommend that you choose a shipping option that will allow you to track and insure the products that you are returning. Omgirl is not responsible for any return packages that are lost in transit to our warehouse.
All returned products will be inspected upon receiving the package. All returned products must be in original packaging, NOT WORN. If products are not in resalable condition, your return will be denied.
Refunds and exchanges may take up to 15 business days. You will be notified once your refund or exchange has been fully processed. All exchange orders are subject to product availability.